1. Purpose and Scope
The First Nations Operator Certification Council (FNOCC) is committed to providing a safe, respectful, ethical, professional, and culturally responsive environment.
This Code of Conduct applies to FNOCC applicants, certified operators, and participants in FNOCC certification processes, any events, and online services.
Participants are expected to uphold the integrity of the operator certification process and recognize their responsibility to protect public health, safe drinking water, the environment, and their communities.
2. Professional Behaviour and Respect
Participants must:
- Conduct themselves professionally, ethically, honestly, and respectfully;
- Treat others with dignity and respect;
- Follow FNOCC policies and procedures; and
- Use respectful and appropriate language.
Harassment, bullying, discrimination, intimidation, violence, unwelcome physical or sexual attention, retaliation, and disruptive or threatening behaviour will not be tolerated.
3. Professional and Certification Integrity
Participants must:
- Protect public health and prioritize safe drinking water;
- Perform duties honestly and responsibly;
- Report unsafe practices or conditions;
- Provide complete, truthful, and accurate information;
- Accurately represent their certification status; and
- Maintain the integrity of FNOCC certification processes.
Participants must not falsify documents, qualifications, work experience, training records, or credentials; cheat; plagiarize; impersonate another person; use unauthorized materials; or share confidential examination or evaluation materials.
Providing false or misleading information may result in denial, suspension, or revocation of certification.
4. Safety, Alcohol, and Drugs
Participants must follow health and safety procedures, wear required PPE, report hazards and unsafe conditions, and follow emergency procedures. FNOCC users should represent the operator profession with dignity and respect; as such, they should refrain from alcohol and drug possession, use, or distribution during working hours.
5. Environmental Stewardship
Participants are expected to protect water resources, minimize environmental impacts, report spills or environmental concerns, follow applicable environmental regulations, and demonstrate responsible stewardship of water and the environment.
6. Confidentiality, Technology, and Media
Participants must protect confidential information, passwords, and FNOCC-related materials. Unauthorized access to another person's account or the sharing of confidential, copyrighted, or proprietary materials is prohibited.
Photography, video, or other recordings may be taken during FNOCC activities for educational, promotional, reporting, social media, or other FNOCC communication purposes. Participants who do not wish to be photographed or recorded should notify a FNOCC representative.
Participants must communicate respectfully online.
7. Reporting and Appeals
Concerns or complaints regarding misconduct should be submitted in writing to FNOCC. Immediate safety concerns should be reported to an appropriate FNOCC representative, emergency service, or law enforcement agency. Refer to FNOCC Certification Standards.